Take your career to new heights with Airbus as a Customer Technical Support Specialist for the A220 program in Mirabel, Québec. Bring your expertise in aircraft systems and customer support to a team-oriented environment. You'll work in the Customer Response Center, where you'll be essential in responding to technical inquiries while coordinating support efforts across departments.

This role will involve problem-solving in a 24/7 operational setting, ensuring customers receive prompt and effective assistance for in-service aircraft issues. Key Responsibilities:

- Address technical and troubleshooting requests from customers
- Foster collaboration with other Customer Support departments
- Conduct structural damage assessments on aircraft
- Develop plans for resolving mechanical system issues
- Maintain quality communications for customer service Requirements:
- AME Licence E and/or aviation engineering Bachelor's degree
- 3 to 5 years of experience in aircraft maintenance
- Ability to handle customer inquiries under pressure
- Proficiency in aircraft technical manuals
- Willing to travel domestically and internationally Join Airbus and leverage your skills to optimize A220 customer support operations in Mirabel.

📌 MirabelCustomer Support Specialist Role (Montreal)
🏢 Airbus
📍 Montreal