MR MIKES isn’t just a great-looking restaurant with exceptional food and a relaxed atmosphere designed to help our guests kick back and have a good time. At our core, MR MIKES is about the experience — sharing a meal with friends, enjoying great food and drinks, and creating a place where everyone can be themselves. We are passionate about what we do and the people who make it happen.

As a Front of House Supervisor at MR MIKES®, you will play an important role in leading the Front of House team and ensuring our guests receive friendly, efficient, and memorable service.

Working closely with the General Manager and management team, you will help oversee daily restaurant operations, support and coach team members, maintain service standards, and ensure each shift runs smoothly. You will lead by example, remain calm under pressure, and help create a positive and engaging environment for both guests and employees.

Specific Responsibilities

Guest Experience

- Uphold MR MIKES' commitment to BUILDING RELATIONSHIPS and delivering exceptional guest experiences.
- Create a welcoming and positive environment for every guest.
- Respond to guest concerns promptly and professionally, with a focus on resolving issues and earning return visits.
- Monitor the dining room and lounge throughout the shift to ensure service standards are being maintained.
- Support the team during busy periods to ensure guests receive timely and attentive service.

Shift Leadership

- Lead Front of House operations during assigned shifts.
- Conduct effective pre-shift meetings and communicate daily priorities, promotions, reservations, and operational updates.
- Assign sections and responsibilities to team members based on business needs.
- Monitor staffing levels, guest flow, breaks, and overall productivity throughout the shift.




- Make appropriate operational adjustments based on sales volumes and guest demand.
- Ensure opening, closing, and shift-change procedures are completed accurately.

Team Leadership & Development

- Lead by example and maintain a professional, positive, and respectful attitude.
- Coach and support servers, hosts, bartenders, and other Front of House team members.
- Assist with training and onboarding new employees.
- Provide timely feedback and recognize strong performance.
- Address performance or behavioural concerns appropriately and involve management when required.
- Help build a strong team culture based on communication, accountability, and teamwork.

Restaurant Standards

- Ensure MR MIKES service, cleanliness, food safety, and operational standards are consistently followed.
- Maintain a clean, organized, and guest-ready dining room, lounge, lobby, washrooms, and service areas.
- Ensure all responsible alcohol service requirements and company policies are followed.
- Monitor proper cash handling, payment procedures, and end-of-shift responsibilities.
- Assist management with maintaining restaurant security and loss-prevention practices.

Sales & Business Awareness

- Encourage the team to provide knowledgeable menu recommendations and appropriate suggestive selling.
- Support restaurant promotions, loyalty programs, and local initiatives.
- Remain aware of sales levels, reservations, labour requirements,



and other factors that may impact the shift.
- Help management identify opportunities to improve guest satisfaction, sales, productivity, and overall restaurant performance.

Qualifications
- Previous restaurant or hospitality experience is required.
- Previous supervisory or leadership experience is an asset.
- Strong communication, organization, and problem-solving skills.
- Ability to lead and motivate a team in a fast-paced setting.
- Strong guest-service mindset with the ability to handle difficult situations professionally.
- Must be dependable, responsible, and comfortable making decisions during a shift.
- Ability to work evenings, weekends, and holidays as required.
- Must meet all provincial requirements for responsible alcohol service certification.
- May require a criminal record check

What We're Looking For We are looking for someone who enjoys working with people, takes pride in creating great guest experiences, and is ready to take the next step into restaurant leadership.

The ideal Front of House Supervisor is approachable, organized, accountable, and willing to jump in wherever needed. You understand that great leadership happens on the floor — supporting your team, connecting with guests, and helping make every shift successful.

Job Types: Full-time, Part-time, Permanent, Casual

Pay: From $18.00 per hour

Ability to commute/relocate

- Yorkton, SK: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (required)

Experience:
- Serving: 1 year (required)
- Supervising: 1 year (preferred)
- Bartending: 1 year (preferred)

Language:
- English (required)

Licence/Certification:
- Serve Right (required)

Location:
- Yorkton, SK (preferred)

Work Location: In person

📌 MR. MIKES® Yorkton - Front of House Supervisor
🏢 MR MIKES SteakhouseCasual
📍 Yorkton