MyChart Support Specialist: Patient Portal Expert (Toronto)

30 Sep

St. Michael's Hospital

Toronto

30 Sep

St. Michael's Hospital

Toronto

Unity Health Toronto is seeking a MyChart Help Desk Administrator to support patients and staff in navigating the MyChart portal through Epic. The role focuses on providing just‑in‑time assistance via phone, email, or in person, and escalating urgent concerns when needed.

It sits within Care Experience, Quality and Safety and contributes to a positive patient experience. Responsibilities include assisting with account activation, guiding users through portal updates, and delivering excellent

📌 MyChart Support Specialist: Patient Portal Expert (Toronto)
🏢 St. Michael's Hospital
📍 Toronto

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