Lead Client Operations at a strategic level as the National Vice President at our firm. Enhance client experience and advisor productivity through an productive national operations model. As the National Vice President for Client Operations, you will drive growth and operational excellence by overseeing regional Client Management Teams.
Your leadership will ensure alignment with national priorities and improve client retention and profitability. This role focuses on developing effective governance practices and resource planning to enhance performance and client satisfaction. Key Responsibilities:
- Provide national oversight for Client Operations
- Lead development of national operating standards
- Establish performance management frameworks and KPIs
- Drive strategies for client retention and growth
- Champion partnerships with regional leadership teams Requirements:
- Bachelor's degree in relevant discipline, MBA preferred
- 10+ years in client operations and management
- Proven experience in national model implementation
- Strong leadership of geographically diverse teams
- Track record in client retention and growth strategies Step into this leadership role to enhance our national client operations and drive meaningful growth.