Role: Observability Engineer / Banking Domain Work Model: Hybrid – 4 days onsite per week Key Responsibilities

Design, implement, and maintain enterprise observability solutions covering metrics, logs, traces, events, and application performance .

Develop and manage monitoring and alerting strategies for critical banking applications and infrastructure.

Implement

OpenTelemetry and distributed tracing across microservices and cloud-native applications.

Work with platforms such as

Splunk, Dynatrace, Grafana, Prometheus, Elastic/ELK , or similar observability technologies.

Create and maintain dashboards, alerts, service-level indicators (SLIs), and service-level objectives (SLOs).

Monitor applications, APIs, databases, Kubernetes/container environments, and cloud infrastructure.

Integrate observability tooling into

CI/CD and DevOps pipelines .

Automate monitoring, alerting, and operational processes using

Python, PowerShell, Bash, or similar scripting languages .

Analyze production incidents and performance issues using telemetry data and provide actionable recommendations.

Collaborate with application developers, DevOps, SRE, infrastructure, security, and production support teams.

Establish observability standards, reusable patterns, and best practices across engineering teams.

Participate in incident response, root-cause analysis, and post-incident reviews.

Implement proactive monitoring to identify performance degradation and potential production issues before they impact customers.

Ensure monitoring and observability practices align with banking security, compliance, audit, and risk requirements.





Support capacity planning, performance optimization, and reliability engineering initiatives.

Required Skills & Experience

10+ years of experience in

Observability, SRE, DevOps, Production Engineering, or Monitoring Engineering .

Robust understanding of observability concepts: logs, metrics, traces, events, alerting, SLIs/SLOs, and distributed tracing .

Hands-on experience with one or more major observability platforms:

Splunk

Dynatrace

Grafana

Elastic Stack / ELK

AppDynamics

New Relic

Strong experience with

OpenTelemetry and/or modern distributed tracing.

Experience monitoring microservices, REST APIs, Kubernetes, Docker, and cloud environments .

Strong knowledge of

Linux/Unix environments.

Experience with scripting/programming using

Python, Bash, PowerShell, or Java/Groovy .

Experience with

AWS, Azure, or GCP observability and monitoring services.

Understanding of

CI/CD, Git, Jenkins, GitHub Actions, GitLab, or Azure DevOps .

Knowledge of databases, messaging platforms, APIs, and distributed systems.

Strong troubleshooting and analytical skills.

Experience working in production/24x7 enterprise environments .

Previous experience supporting banking, financial services, payments, capital markets, or insurance environments is highly preferred.

Understanding of production controls, change management, incident management, and operational risk.

Familiarity with environments requiring strong security, auditability, resiliency, availability, and regulatory compliance .

Experience supporting high-volume, business-critical applications is an advantage.

📌 observability engineer (Toronto)
🏢 apptoza
📍 Toronto