Job Summary The Office & Gift Shop Clerk provides support to the Staff, the Office & Gift Shop Manager and the CEO, reporting directly to the Office and Gift Shop Manager. Time management, multi-tasking and superior customer service skills is key for this position.

Normal working hours are between 8am and 4pm Monday - Friday

Responsibilities

- Provides administrative support to the CEO and Office & Gift Shop Manager
- Prepares online orders to ship with FedEx, Canada Post or hold for customer to pick up
- Responsible for filing, data entry and answering phone and email requests from the general public
- Provide support to the Office and Gift Shop Manager:
- Gift Shop sales as well as Graduation and Reunion Weekend events
- Cover the reception desk as required, greet visitors to the Gift Shop
- Assisting the Manager in tracking changes in inventory and year end reconciliations
- Maintaining equipment and software inventories and ordering office supplies
- Maintain up to date records in donor data base for all alumni
- Opens, records incoming mail as required
- Completes daily deposit and posts on share drive

Required Qualifications

- Postsecondary education in office administration, business administration, or a related field, or an equivalent combination of education and experience
- Demonstrated experience working in a retail setting




- Experience answering inquiries from the general public
- Experience working with databases and business software applications

Required Skills

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and SharePoint
- Excellent written and verbal communication skills (bilingual preferred)
- Effective organization skills with the ability to manage multiple priorities efficiently

Preferred Qualifications

- Experience working in a not-for-profit, charitable, alumni, educational, or membership-based organization
- Familiarity with military, alumni, or post-secondary education environments
- Bilingualism in English and French

Pay: From $22.00 per hour Expected hours: 15.0 per week

Application question(s)

- This position requires a clean criminal record check, are you able to meet those requirements?
- This position will require occasional paid overtime outside of the regular 8am - 4pm workday. Specifically our September reunion weekend and 2-3 other events each year, plenty of notice will be given ahead of time. Are you willing to work outside of the usual hours occasionally?

Language:
- French (preferred)

Location:
- Kingston, ON K7K 5G8 (required)

Work Location: In person

📌 Office & Gift Shop Clerk (Kingston)
🏢 RMC Alumni Association
📍 Kingston