We are hiring! About us https://www.tp-link.com/ca

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering creative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward-thinking work environment where every team member is valued, supported, and encouraged to thrive.

Join us in driving the future of connectivity — we’re passionate about what we do!

We are hiring for an existing vacancy and are seeking a motivated and detail-oriented Order & Inventory Management Assistant to join our growing team.

Thank you in advance for your interest in TP-Link. We look forward to reviewing your resume!

Location: On-site | 88 Fulton Way, Richmond Hill, ON

Type: Full-Time | Salary + bonus + Benefits + Paid Time Off

Job Summary:

The Order & Inventory Management Assistant supports the daily operations of order processing and inventory control to ensure accurate, timely, and efficient fulfillment of customer orders. This role involves coordinating with sales, warehouse, and logistics teams, updating inventory records, monitoring stock levels, and assisting with inventory audits and reports. The ideal candidate is detail-oriented, organized, and able to work in a fast-paced environment with a focus on accuracy and customer satisfaction.

Core Competencies:

· Customer Focus

· Attention to Detail

· Communication

· Planning and Organizing

· Problem Solving

Key Responsibilities





· Responsible for order processing and inventory control management

· Proactively follow up on orders to ensure a smooth and efficient sales and order fulfillment experience.

· Communicate and coordinate with customers and internal teams to address inquiries, resolve issues, and ensure timely follow-up.

· Provide administrative and operational support across assigned areas to contribute to the overall success of the company.

· Coordinate with global technical teams and customers to troubleshoot and resolve issues related to RMA cases.

· Coordinate with carriers and logistics partners to ensure smooth and timely shipment deliveries.

· Analyze and process sales reports, and maintain accurate and up-to-date sales data in the system.

· Perform other related duties and responsibilities as required.

Qualifications:

· 1-2 years experience performing inventory control, data entry or sales support preferred

· Knowledge of customer service principles and practices

· Proficient in Microsoft Office (Word, Excel, Outlook)

· Excellent organizational skills and multi-tasking capabilities

· Must have effective written and oral communication skills in both English and Mandarin

Please forward your resume to [email protected] In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

职位类型：全职

薪资： $45,000.00至$55,000.00（每年 ）

工作语言:

- Mandarin (必填)

Work Location: 现场办公

📌 Order & Inventory Management Assistant (Richmond Hill)
🏢 TP-Link
📍 Richmond Hill