About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250 + stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is responsible for engaging guests with knowledgeable, professional service in-store while also ensuring orders are delivered safely, accurately, and in a timely manner. Acting as a brand ambassador at every touchpoint, this role supports sales growth, product education, and promotional initiatives, while also contributing to overall store operations including merchandising, cleanliness standards, receiving, and inventory support.

What Makes Someone Successful in This Role?

- You’re interested in learning and growing within the cannabis retail space




- You’re adaptable and enjoy a mix of in-store and on-the-road work
- You show up consistently and take ownership of your responsibilities
- You care about delivering a great guest experience, wherever that happens

Competencies and Requirements

- Valid Driver’s License -Full 'G' (ON) or Class 5 (BC, AB, SK, MB)
- Clean Driver’s Abstract and Clear Criminal Background Check
- Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.
- Smartphone with data plan (and comfort using apps/technology)
- Solid guest service mindset with excellent communication skills
- Reliable, self-motivated, and team-oriented with a positive attitude
- Strong attention to detail, organization, and basic math skills
- High level of integrity and ability to work independently and as part of a team

Essential Duties and Responsibilities

- Deliver exceptional guest service by greeting guests, providing product guidance, and building strong relationships
- Support sales through recommendations, promotions, and a strong understanding of products and accessories
- Maintain high product knowledge to ensure accurate, compliant guest education

📌 Retail Sales & Delivery Associate (Toronto)
🏢 Pop's Cannabis
📍 Toronto