Sales & Catering Coordinator

Employer: Point Edward Venetian Hotel LP (o/a Best Western Plus Guildwood Inn Sarnia/Point Edward)

Location: Point Edward, Ontario – Onsite

Employment Type: Full-Time

Schedule: Shifts

Union or Non-Union Role: Non-Union

Job Summary

Point Edward is looking for someone to bring their vibrance and energy to the role! As a Sales and Catering Coordinator, you’ll assist with food and beverage/ Events operations to ensure superior service and standards whilst delivering a memorable guest experience. You’ll work with a team that promotes a positive and efficient team culture. You’ll ensure compliance with all health, safety, or other requirements.

If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the team! Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

Under the supervision of the General manager, the Sales and Catering Coordinator will provide customer service, guest satisfaction, and a quality work setting.

Key Responsibilities

- Play a lead role to secure group guestroom blocks and meeting space commitments from Corporate, sporting, education, family social and fraternal organizations through a variety of different sales techniques that include fast and effective response to incoming inquires
- Conduct property site inspections and providing quotations through electronic lead generation channels
- Employ excellent communication skills to be fully responsive in dealing directly with guests and travel influencers via email, phone calls, receptions, etc.




- Take the lead in communication Group guest expectations to all operating departments and onsite restaurant through preparation of Group Resumes, Banquet Event order and weekly menu/operations meeting
- Make a significant contribution to the achievement of budgeted guest room revenue by committing the hotels product and services within agreed pricing and service parameters
- Be at the top of your game and bring polished professionalism to work every day, as evidences by maintaining a highly organized office with up to date records covering client communication, commitments and result tracking
- Inspect to ensure stock is adequate before beginning operation.
- Full knowledge of served items and methods of preparation as needed.
- Works within policy to accommodate guest's special requests.
- To consistently exceed guest expectations.
- To ensure surrounding staff are working safely.
- Attributes such as being polite, courteous, and working effectively in a team environment are a must.
- Be familiar with hotel services offered
- Other duties may be assigned by management

Requirements

- Minimum of 2+ years’ experience in a hotel role
- Carries ‘Food Safety Handling’ card is a plus
- Complete Health and Safety in four steps is a plus
- Ability to follow instructions and be detail-oriented




- Professional and friendly with all guests. Ability to achieve guest satisfaction
- Prior experience in Hospitality is an asset
- Applicants must be legally authorized to work in Canada

Compensation

- Expected Wage: $18.00 to $20.00 per hour

Vacancy Status This job posting represents a current, existing vacancy: Yes

Use of Artificial Intelligence (AI) in Hiring

Artificial Intelligence is used in the hiring process: No

How to Apply:

Please apply for this posting through Indeed.

Accessibility & Equal Opportunity Statement

Best Western is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com. Best Western would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.

Best Western is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Education

- Secondary School (required)

Experience:
- serving: 1 year (required)
- Hotel: 2 years (required)
- Customer Service: 1 year (required)

Licence/Certification:
- Food Safety Certification (required)

Work Location: In person

📌 Sales and Catering Coordinator - 1028 (Point Edward)
🏢 Hampton Inn by Hilton Hamilton
📍 Point Edward