Company: TransForm Shared Service Organization

Location: Hybrid: Both remote and on-site work in Windsor, ON

Posting Period: September 28, 2026 to October 12, 2026 closed at 4:00pm.

Employment Type: Temporary, Full-Time until July 31, 2028

Pay Range: $46 – $54 per hour

Benefits: Pension, Wellness Days, EAP and more. Visit our website for more details

Scope: Internal & External

Conditions: Current business reference checks, judicial matters police clearance, and immunization medical clearance

SENIOR TECHNICAL ANALYST

POSITION SUMMARY:

Reporting to the TransForm IT Infrastructure Manager, the Senior Technical Analyst is responsible for the effective planning, maintenance and support of an assigned core technology platform (which could include one or several of: Virtual Server Infrastructure, Virtual Application Presentation, Enterprise Networking, Enterprise

Storage and Backup & Recovery solutions, Cisco Call Manager, etc.)

This role combines both a strategic component (planning, standards, business cases) and tactical component (procurement, build, test, deploy), on a variety of initiatives ranging from enterprise projects, minor project work and daily support activities. The Senior Technical Analyst acts as Subject Matter Expert on defined core technologies enabling the development and deployment of standardized regional solutions.

This senior role is expected to provide leadership assistance to the management team in the following areas:

· Subject to matter expertise to assist in definition of work assignments, system configuration, development of standards and issues of investigation and/or escalation.

· Work stream leadership on major projects or associate Project Manager on small to medium complexity initiatives.

· Coaching and mentoring of supporting staff.

· Acting as the most responsible person for assigned functional areas, assistsand supports Account Managers on new requests or investigations.

As part of the TransForm IT senior team, this role participates in the development of the overall information technology strategy and plays a key role in stakeholder engagement across the entire ESC region.

WHAT YOU’LL DO:

· Leads the investigation and recommendation of regional technology proposals (including development of business cases, RFP’s) for assigned areas of responsibility (ex, Application Delivery, Productivity Tools, Physical Infrastructure, Security, Disaster Recovery and Business Continuity).





· Leads the delivery of technology implementation activities including managing project resources and work activities for assigned work-streams in accordance with regional project management methodologies.

· Works as part of a regional Change Advisory Board (CAB) to review and approve all technical change requests in accordance with regional policies and procedures

· Works as part of a regional support team to resolve production critical issues (provide 3rd level support including on call support) in conjunction with the Regional Service Team

· Designs, builds, configures and maintains core technologies as per assigned portfolio including asset lifecycle management.

· Mentors support staff and provide training and work activity review as necessary.

· Works with Service and other TransForm portfolios to provide support as per agreed Service Level Agreements – including scheduled and unscheduled activities after hours as required.

DECISION MAKING AUTHORITY:

· Responsible for making technical investment recommendations for assigned areas of responsibility

· Shared responsibility for technology change control as a member of CAB

· Responsible for work assignments prioritization, scheduling, and issues management for assigned areas of responsibility including task over-site for technical analyst staff

· Shared responsibility for the upkeep and safeguarding of production systems in partnership with the Service team.

· Responsible for delivery of assigned project roles (ex, Work-Stream Leader)

MUST- HAVES:

10+ year’s of experience in:

- Linux/Unix OS specialization in an enterprise
- Experience with public cloud services preferred
- Supporting enterprise-grade banded hardware, particularly hands-on in a data center
- Deploying configuration and operational maintenance on software and hardware remote and on location
- Working with enterprise-class hypervisors and cloud compute, integrated with various IT infrastructure

WE VALUE:

- Healthcare IT related experience an asset
- Experience in leading or participating in large scale technology implementation projects
- Experience in providing wide scale technology support services
- Experience establishing and maintaining effective relationships with clients, vendors,



and team members

OTHER CONDITIONS:

- Minimal exposure to disagreeable conditions typical of an office position: exposed to stress and pressure associated with multiple priorities and deadlines
- Must be able to travel within the Southwestern Ontario area, when required
- Must be able to work evenings and weekends, when required

ABOUT US: TransForm Shared Service Organization, a not-for-profit, unique, creative, results-driven organization founded by hospitals in the Erie St. Clair region. Our services include clinical and business system application support, integration and development, information system infrastructure, information privacy, security, IT break fix, project management as well as other back office support services.

As a strategic solutions centre committed to exceptional service delivery, TransForm leads, innovates and supports health system transformation. If you are service oriented, dedicated to exceeding performance expectations and interested in reaching your full potential, TransForm is for you! We welcome and appreciate your interest in our organization.

Want to know more about TransForm? Visit our website

HOW TO APPLY:

- Please email a copy of your cover letter and resume to [email protected].
- Reference the job and where you found the job posting in the subject line of the email.

TransForm is committed to employment equity and welcomes diversity in the workplace. TransForm encourages applications from all qualified individuals including women, members of racialized communities, indigenous persons, immigrants & refugees, persons with disabilities, and persons of any sexual orientation, gender identity or gender expression. Upon request, accommodations for disabilities will be provided to support participation in all aspects of the recruitment process. By applying to this position, you are confirming you possess a Canadian citizenship or a permanent resident status or work permit.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

TransForm is currently not accepting applications or solicitation from recruitment agencies. Thank you for your cooperation.

STAY CONNECTED TO US:

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Pay: $46.00-$54.00 per hour

Expected hours: 37.5 per week

Benefits

- Company pension
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Work Location: In person

📌 Senior Technical Analyst (Windsor)
🏢 Transform Shared Service Organization
📍 Windsor