Elevate customer service as a Shift Manager at our busy coffee shop. Supervise staff and enhance operational efficiency in a high-demand setting. As a Shift Manager, you will coordinate the workflow of 11-20 team members. A secondary school graduation certificate along with 2 to 3 years of food service experience is essential.

Your role includes training staff in food safety protocols and addressing customer issues to maintain satisfaction. Key Responsibilities:

- Supervise and coordinate food preparation staff
- Train employees to meet high sanitation standards
- Address and resolve customer complaints swiftly
- Maintain accurate records of stock and sales
- Oversee food trolley deliveries and order summaries Requirements:
- High school graduation certificate required
- Minimum 2 years' experience in similar roles
- Robust communication and client focus
- Ability to work in a noisy, fast-paced environment
- Knowledge of culinary genres relevant to the establishment Utilize your management skills to create a welcoming and efficient atmosphere for customers and staff.

📌 Shift Manager at Coffee Shop (Shelburne)
🏢 Tim Hortons Quebec
📍 Shelburne