About NLHC
The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to protected, stable and affordable housing, which is essential to the social, financial, and physical well-being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much-needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.
About the Department/Region
Context
The Eastern Region maintains and supports approximately 3,500 NL Housing rental properties on the Avalon and Burin Peninsulas through offices in St. John's (Avalon) and Marystown. The region provides a wide range of services, including receiving and processing rental applications; administering rental accounts and lease compliance provisions; providing various client services and tenant relations including eviction prevention, and monitoring, facilitating and administering property maintenance.
A variety of programs designed to support low to moderate income households and homeowners are also delivered. Regional staff members are involved in the delivery of the Provincial Home Repair, Home Modification, Home Energy Savings, Partner Managed Housing, and Rent Supplement Programs.
Position Details
Competition Number: 2026/27-035-700643P
Employment Type: 1 Permanent
Department/Region: Eastern Region
Location: Avalon Regional Office
Posting Status: External
Closing Date: October 6, 2026
Salary Scale: $70,434 to $78,824 per annum (CG-39, $38.770 to $43.31 per hour), 35-hour work week
Duties
Reporting to the Manager, Rental Housing,
the successful candidate will engage with tenants and apply NLHC's eviction prevention framework to achieve the goal of maintaining stable housing. In completing this work, the incumbent will provide individualized and on-going support to tenants from initiating contact and follow-up activities such as telephone calls and home visits.
Eviction
Prevention work involves engaging clients to educate on tenant's rights and responsibilities as tenants, to connect to supports and support the development of tenant action plans that will decrease the risk for eviction.
The Social
Worker I will also provide unplanned, short-term crisis response for clients experiencing complex needs, mental health and addictions. The incumbent will work with tenants on an ongoing basis to build capacity to be independently successful. This includes the assessment of client needs and providing connections/referrals to a variety of community groups, government agencies and health authorities.
The Social
Worker I will help clients navigate systems required to improve their own mental health and well-being, while maintaining secure housing, as well as participating in case conferences and maintaining correspondence with various medical, para-medical, and government departments. This work involves collaboration with other NLHC staff, regions and departments including Housing Officers, Managers, Eviction Prevention Coordinator and the Community Partnerships and Homelessness team, to jointly support clients all along the housing continuum. Case notes, written reports and recommendations are prepared in keeping with the documentation standards of the Newfoundland and Labrador College of Social Workers (NLCSW). The successful incumbent demonstrates accountability and effective resource management by documenting and compiling monthly statistics in a quantitative and qualitative manner. Other related duties may be required.
Screening Criteria
Bachelor of Social Work Degree
Experience in the provision of professional Social Work services
Experience in delivering services related to housing and homelessness (asset)
Experience in the delivery of non-profit housing (asset)
Assessment Criteria
Knowledge of professional social work practice and standards (including assessment/interviewing and debriefing)
Knowledge of housing and homelessness issues and best practices
Knowledge of eviction prevention techniques and Housing First principles (asset)
Workload management skills
Written communication and documentation skills
Ability to think critically
Ability to effectively exchange information
Ability to work independently
Relationship building and networking skills
Conditions of Employment
Active registration with the Newfoundland and Labrador College of Social Workers (NLCSW)
Acceptable Certificate of Conduct
Proof of class 5 driver's license
Conditions of Acceptance
Acknowledges the requirement for travel (day and periodic overnight)
Willing to accept flexible schedule/requirement to work alternate shift schedules
Acknowledges the requirement for primary use of a private vehicle (with business insurance)
Applicant Information
This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.
Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
Disability related accommodations are available upon request at any stage of the recruitment process by contacting
[email protected] or by calling (709) 724-3002.
Preference will be given to applicants who are legally entitled to work in Canada.
Successful applicants will be required to provide proof of stated credentials as part of the selection process.
This competition may be used to fill future similar vacancies with NL Housing.
Only successful applicants will be contacted for an interview.
📌 Social Worker I - Competition Number: 2026/27-035-700643P (St. John's)
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📍 St. John's