WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers.

As such, we believe in the power of people and their stories.

We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive.

Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best - A's Hire A's.

We Will be Customer Centric.

We Will Be Data Driven - System Thinking - Entrepreneurial.

We are Committed to True and Shared Value Creation.

We Will be Human-Centered and AI Enabled.

We are Committed to Caring About Each Other, Our Communities, Our Environment.

MISSION

The French Translator is responsible for supporting the various French language needs of the business.

KEY PERFORMANCE METRICS

Delivery of transparent and concise communications that adhere to Indigo brand guidelines

KEY ACCOUNTABILITIES





- Translate and adapt English-to-French retail marketing content, including in-store signage, emails, packaging, promotional campaigns, product descriptions, and contest rules
- Translate and adapt corporate content, including internal and store communications, ensuring clear, accurate, and consistent messaging for diverse audiences
- Review, proofread and correct a wide range of materials to ensure that they are accurate for the French-Canadian audience
- Ensure client and audience satisfaction
- Possess the ability to capture corporate voice and tone in translations
- Deliver quality content in an efficient and timely manner
- Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
- Proactively identify and anticipate customer expectations and needs
- Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo's customers
- Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

SCOPE

Reports to: Manager, Retail Experience and Communications Manager once Removed (MOR): Director, Retail Experience and Communications

KEY RELATIONSHIPS

Internal: Team members All business units

External: Freelancers

Qualifications

Work Experience/Education/Certifications Bachelor's degree or higher in translation, 1-3+ years related experience and/or training, or equivalent combination of experience and edu

📌 Specialist, French Translator (12 Month Contract) (Toronto)
🏢 Indigo
📍 Toronto