Enhance ocean research at RBR in Ottawa as a Technical Support Representative for scientific instruments. Use your scientific knowledge to provide technical assistance to global research partners. As a Technical Support Representative at RBR, you'll play a vital role in assisting scientists and engineers with troubleshooting and instrument inquiries.

Your ability to think critically and work collaboratively will enable you to resolve varied technical challenges. This role is perfect for those passionate about measurement science and looking to make a significant impact in climate research. Key Responsibilities:

- Offer responsive technical support across various channels
- Coordinate RMAs for repairs and service
- Improve customer-facing technical resources
- Work alongside teams to document failure reports
- Develop an in-depth understanding of RBR products Requirements:
- Bachelor’s degree in Science, Engineering, or similar
- Experience in technical support fields
- Proficient communication skills for explaining concepts
- Ability to troubleshoot and analyze scientific instruments
- Organized with solid time management skills Drive impactful ocean science projects through effective technical support at RBR.

📌 Technical Support for Scientific Equipment (Ottawa)
🏢 RBR
📍 Ottawa