Transform your career at Blackpoint Cyber as a Technical Writer specializing in AI-driven documentation strategies. This role supports our mission by creating structured content for internal and external stakeholders. As a full-time Technical Writer, you will be responsible for overhauling our existing knowledge base, writing new documents, and ensuring they align with our AI strategy.

Your documentation will play a pivotal role in training AI systems for effective customer support, improving the overall security landscape. Key Responsibilities:

- Develop a comprehensive documentation style guide
- Rewrite articles based on technical accuracy and user needs
- Produce recent instructional content focusing on compliance and support




- Collaborate with SMEs to distill technical knowledge
- Maintain rigorous quality control throughout the documentation process Requirements:
- Over 8 years of experience in technical writing
- Proven experience managing knowledge bases at scale
- Strong knowledge of cybersecurity terminologies and frameworks
- Familiarity with documentation tools such as Confluence and Markdown
- Expertise in using data analytics for content development Contribute meaningfully to the advancement of cybersecurity solutions at Blackpoint Cyber with your clear and impactful technical writing.

📌 Technical Writer Focused on AI Content (Canada)
🏢 Blackpoint Cyber
📍 Canada