Become a Senior Client Engagement Specialist with Vistera Technologies and Spraggs Business Advisory in Coquitlam, BC. This full time position is dedicated to driving client satisfaction and account expansions.In this role, you will be the go-to representative for managing valuable client relationships across Vistera and Spraggs. Your focus will be on providing exceptional onboarding experiences and ongoing support. You'll track client usage and satisfaction, address escalations swiftly, and identify opportunities for further engagement and growth.Key Responsibilities:Lead onboarding experiences for Vistera and Advisory clientsDevelop a deep understanding of client needsProactively monitor client engagement and healthManage renewal processes with embedded value communicationAnalyze and report on client feedback for strategy alignmentRequirements:At least three years in client success or managementDemonstrable success in nurturing client relationsProficient in multi-service engagement strategiesExperience with CRM systems, including ZohoFamiliarity with small business client dynamicsEmploy your client expertise to enhance the overall service experience at Vistera Technologies and Spraggs.

📌 Senior Client Engagement Specialist Vistera Technologies (Coquitlam)
🏢 Vistera
📍 Coquitlam