Champion exceptional customer experiences with Quince as a Customer Experience Advocate in Toronto. Build lasting relationships through attentive support via various communication channels.Join Quince and take control of the customer experience, ensuring that every interaction reflects our commitment to quality and sustainability. As a Customer Experience Advocate, your role is crucial in resolving customer concerns while maintaining brand integrity and trust. Your contributions will support Quince's mission to provide life-enhancing products at fair prices.Key Responsibilities:Take ownership of customer interactions from start to finishDeliver brand-consistent support across chat, email, and phoneRespond to challenges with empathy and explicit communicationIdentify recurring issues for continual improvementBecome highly knowledgeable about product offeringsRequirements:High School diploma or GED2 years of relevant customer service experienceAbility to thrive in a fast-paced office environmentCapable of working directly in Toronto's officeStrong interpersonal skills to foster relationshipsBe a trusted face of Quince, bringing care and expertise to our valued customers.

📌 Customer Experience Advocate At Quince (Toronto)
🏢 Applied Labs
📍 Toronto