SummaryProvide administrative and back-of-house support to the sales team at the Vancouver boutique in Holt Renfrew. The role includes inventory management, after-sales tasks, and assisting on the shop floor as needed. Support boutique openings while maintaining high standards of customer service, organization, and confidentiality.ResponsibilitiesEstablish and maintain robust client relationships in-person and by phone; respond promptly to internal and external queriesAssist on the shop floor: welcome clients, present collections,



and escort clients as neededPrepare packaging and assist with gift wrapping; ensure cash and wrap stations are stockedAccurately document and deliver messages to Fashion Advisors; communicate with colleagues and Head OfficeSupport inventory management including shipments, transfers, cycle counts, and after-sales tasksMaintain back-office areas and ensure inventory integrity and organizationRequirements1-3 years of experience in retail operations and/or stock rolesKnowledge of shipping and receiving processesCustomer service oriented with excellent organizational and attention-to-detail skillsStrong verbal and written communication skills; comfortable collaborating with multiple departmentsFluent in English; additional language considered an asset

📌 Sales & Stock Support - Holt Renfrew (Vancouver)
🏢 Brobston Group
📍 Vancouver