Join Third Octet as a Senior IT Support Engineer, where you will tackle complex issues, execute critical changes, and maintain high service standards in a flexible work setup.In this impactful role, you will act as the operational escalation point for major incidents, ensuring prompt resolution and stakeholder communication. Your past five years in managing Microsoft environments will be crucial as you lead migrations and train Tier 2 staff in best practices. The role is designed to maximize your operational impact while providing opportunities for personal and skilled growth.Key Responsibilities:Oversee escalated issues for the Services teamTake command of technical actions during incidentsExecute and manage complex operational changesRestore environments to their operational standardsFacilitate effective post-incident review meetingsRequirements:At least five years in Microsoft services supportExperience managing complex technical problemsDepth of knowledge in Microsoft 365 and AzureStrong communication skills in technical contextsValued Microsoft certifications a plusBring your expertise in IT support and operational excellence to Third Octet, where your contributions lead to meaningful outcomes.

📌 Senior It Support Engineer At Third Octet (Mississauga)
🏢 Third Octet
📍 Mississauga