Become a Bilingual Customer Service Agent at Home Hardware in St. Jacobs and thrive in a customer-focused role. Provide accurate information and excellent service to support our Dealers effectively.This position requires someone with solid problem-solving abilities and effective communication skills. You will handle inquiries in both English and French while utilizing various systems to assist Dealers with their operational needs. Your contributions will help enhance customer satisfaction and operational efficiency.Key Responsibilities:Deliver bilingual support to Home DealersUtilize multiple systems for inquiries and resolutionsProcess Special Orders and exceptional requestsCreate necessary reports for internal stakeholdersProvide assistance related to payment terminalsRequirements:High School diploma; post-secondary businesseducation is a plus2-3 years' experience in a bilingual customer service capacityFamiliarity with retail operations is a bonusStrong typing and computer skills requiredFluent in English and FrenchBring your proficiency and passion for customer service to Home Hardware and make an impact.

📌 Home Hardware Bilingual Customer Service Agent (Kitchener)
🏢 Home Hardware Stores
📍 Kitchener