What this job involves:We are currently seeking a friendly Receptionist to join our dynamic team. As the first point of contact for our organization, the Receptionist plays a pivotal role in creating a positive and welcoming environment for our clients, visitors, and employees. This is an excellent opportunity for an individual with a passion for delivering exceptional customer service and ensuring smooth office operations.What this job involves:We are currently seeking a friendly Receptionist to join our dynamic team. As the first point of contact for our organization, the Receptionist plays a pivotal role in creating a positive and welcoming environment for our clients, visitors, and employees. This is an excellent prospect for an individual with a passion for delivering exceptional customer service and ensuring smooth office operations.What your day-to-day will look like:Answer and transfer all telephone calls to the mainline accordinglyGreet and direct all visitors accordinglySchedule meeting rooms and appointmentsCoordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials as requiredRegister guests with the building concierge and manage visitor guest passesRecord and relay information to appropriate stakeholders in a timely mannerMaintain the copy and mail rooms accordingly, ensuring office equipment (e.G. photocopiers, postage, etc.)



is operational and appropriate inventory is in stockOrder office supplies and manage inventoryOrder stationary and business cards as directedManage all mail and couriers, including but not limited to preparing courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely mannerLiaise with building management on maintenance issuesCheck invoices on AP System and file accordinglyRespond to basic client and general enquiries and **escalate** complex queries to the appropriate partiesEnter or process data, orders, requests, or information as requiredPerform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support dutiesMaintain the meeting rooms, ensuring they are clean, tidy, and ready for useMaintain the kitchens, ensuring they and related amenities are clean, in stock, and ready for useMaintain the lobby, ensuring it is clean, tidy, and presentable at all timesAny other reasonable duties and responsibilities assignedRequired Qualifications:2+ years of experience in an office settingDemonstrated proficiency with all applicable software packages including but not limited to MS Office and Google SuiteExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent time management and organizational skillsPreferred Qualifications:Post-Secondary education is an assetFluency in French is an asset but not mandatoryExperience in the real estate sector is an asset

📌 Receptionist (Kitchener)
🏢 JLL
📍 Kitchener