Step into the role of Bilingual Collections Account Manager at RB Global, assisting in the timely collection of balances and boosting customer relations within our business. Your efforts will shape our accounts management across various platforms.This position requires a skilled with five years of experience in collections, particularly in auto and commercial sectors. You will focus on problem-solving and strategic recommendations to enhance collection efficiencies.



Your strong communication skills will be essential in negotiating payment terms and building rapport with customers during interactions.Key Responsibilities:Execute early-stage collections for commercial and consumer accountsNegotiate payment options and adjust timelines as necessaryMonitor and report on collections progress and strategiesIdentify and remedy operational issues affecting collectionsEngage in ongoing improvement initiatives for processesRequirements:5 years of relevant collections experience in financial portfoliosSelf-driven with keen problem-solving capabilitiesExceptional communication skills, both oral and writtenStrong phone etiquette for customer engagementEffective at questioning techniques for thorough account understandingTake on a significant role at RB Global where your bilingual skills and expertise will be key in managing collections effectively.

📌 Bilingual Account Manager In Collections (Burnaby)
🏢 Ritchie Bros.
📍 Burnaby