29 Sep
|
TELUS Digital
|
Montreal
29 Sep
TELUS Digital
Montreal
Join TELUS Digital in Montreal as a Customer Service Representative and play a crucial role in supporting our e-commerce platform. Deliver impactful solutions through your expertise in customer interaction and communication.In this full time position, you will assist users with their inquiries, offering tailored solutions and troubleshooting technical challenges. A successful candidate will have 2–5 years in customer service and be proficient in navigating complex interactions while maintaining professionalism.
Your flexibility to adapt is key in this agile environment.Key Responsibilities:Provide solutions for service inquiries and customizationsTroubleshoot application and hardware problems efficientlyEnsure the knowledge base is current and user-friendlyExplain solutions clearly to customers of varying technical proficiencyAdjust to organizational needs by working across different teamsRequirements:2–5 years experience, at least 2 years in interactive rolesFluent English with excellent grammar and communicationAbility to manage technical issues independentlyProficient typing speed of 30 words per minuteFlexible availability for shifts, including weekend workLeverage your problem-solving skills and customer service passion at TELUS Digital to enhance user experiences.
📌 Customer Service Representative At Telus Digital (Montreal)
🏢 TELUS Digital
📍 Montreal