Explore the Recovery Operator role at ESC Corporate Services in Etobicoke, Ontario, available in a hybrid work format. This position emphasizes customer success and redemption accuracy.
As a Recovery Service and Redemption Representative, you will manage all aspects of the redemption process, ensuring effective communication with clients and seamless appointment management. Your background in customer service, coupled with solid conflict resolution skills, will empower you to solve issues and deliver outstanding service.
Key Responsibilities:
• Handle incoming customer calls and provide solutions
• Manage and coordinate the redemption appointment calendar
• Collaborate with team members for necessary documentation




• Accurately complete and process redemption paperwork
• Support continuous improvement and quality control efforts
Requirements:
• Post-secondary education with a focus in Collections
• 3+ years of customer service experience required
• Exceptional verbal and written communication abilities
• Solid organizational skills and attention to detail
• Proficient in Microsoft Office and general office equipment
Your role as Recovery Operator will be critical in fulfilling ESC's mission of delivering exceptional services.
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📌 Recovery Operator at ESC Corporate Services (Toronto)
🏢 Information Services Corporation ISC
📍 Toronto