Support clients as a Collection Agent with Northlake Financial in Barrie, ON. This role involves engaging with customers to navigate the repayment process and resolve outstanding accounts.As a member of Northlake's dedicated team, you will utilize your customer service skills and creative problem-solving to assist customers. The position is full time and requires working on-site, emphasizing personal interactions with clients needing assistance with delinquency management.Key Responsibilities:Handle late-stage accounts and create repayment solutionsEducate customers on payment processes clearlyMaintain compliance with regulatory standards in collectionsNegotiate payment arrangements and document discussionsAchieve individual and team collection objectivesRequirements:Availability to work flexible hours, including weekends1-2 years of relevant experience in collectionsHigh school diploma requiredStrong decision-making and communication skillsAbility to organize and prioritize tasks efficientlyJoin a transition in the automotive finance industry while contributing to customer resolutions at Northlake Financial.

📌 Collection Agent Role At Northlake Financial (Barrie)
🏢 NorthLake Financial
📍 Barrie