Elevate your career at the Red Deer Resort & Casino as a Guest Services Associate, where you'll provide top-notch assistance and support to all guests. This on-site position emphasizes exceptional customer service in a busy environment.As a Guest Services Associate under the Front Office Manager, your main goal is to ensure guests receive outstanding service from check-in to check-out. You'll manage reservations, address inquiries, and assist with transportation needs while maintaining professional standards at all times. Your proactive approach will encourage guest satisfaction.Key Responsibilities:Assist guests with check-in and check-out processesAddress inquiries and service requests with promptnessHandle reservations including group bookings efficientlyMonitor and report any security concernsMaintain accurate cash and transaction recordsRequirements:One year of hotel front desk experience preferredExperience with Opera Property Management System is an assetStrong analytical and conflict resolution skillsDegree or diploma related to the field preferredAvailability for versatile shifts, particularly SundaysDeliver exceptional service and contribute to memorable guest experiences at Red Deer Resort & Casino.

📌 Guest Services Associate - On-Site Role (Burnstick Lake)
🏢 Red Deer Resort & Casino
📍 Burnstick Lake