Become a Tech Support Specialist at Square 9, focusing on Level 2 and 3 support for advanced AI-driven document management software. Utilize your technical skills and passion for problem-solving to assist customers and resellers.This role is geared towards those with entry-level experience in technical support, where you will troubleshoot software issues and communicate effectively. Collaborate with internal teams for fast resolutions while gaining exposure to Microsoft .Net technologies and developing your career in technical or management roles.Key Responsibilities:- Provide software support for customers and resellers- Troubleshoot issues through internal ticketing systems- Partner with development and QA teams for resolutions- Maintain and author knowledge base articles- Oversee multiple precision-focused support projectsRequirements:- Entry-level experience in a customer-facing environment- High School Diploma or equivalent- Solid communication skills, both verbal and written- Proficiency with Windows platform technologies- Problem-solving abilities demonstrated in prior rolesLeverage your technical expertise at Square 9 to deliver top-notch customer support and advance your career.#J-18808-Ljbffr

📌 Building Controls Tech Support Specialist (Winnipeg)
🏢 Canada Controls
📍 Winnipeg