Job DescriptionWork Location: Regina, Saskatchewan, CanadaHours: 37.5Line Of Business: Personal & Commercial BankingPay Details: $43,900 - $58,600 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job DescriptionThis posting is open to those who identify as First Nation (Status and Non-Status), Inuit, and Métis with interest in the Personal Banking Associate role. For other opportunities, please visit the TD Career Site.Department OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.Role OverviewCan you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions.In This Role, a Typical Day May Look LikeEngage customers in day-to-day advice needs, service transactions, digital education,



and customer problem resolution related to banking solutionsUnderstand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential mattersBuild customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online bankingSupport the frontline staff with scheduled cash and non-cash transactions; resolve critical issuesand report non-standard matters to managementRecommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellenceParticipate in the timely and accurate completion of business processes and proceduresEnsure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and EthicsHelp build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectivesJob RequirementsHigh School diploma and/or 1+ years of relevant experienceInvestment Funds Canada (IFC) or equivalent – post-appointment within 6 monthsPost-Secondary or Undergraduate degree (in related field) preferredProficiency in using MS Office (Word, Excel and Outlook), branch software and internetKnowledge of banking solutions and processes to advise customersA self-starter who works independently in a dynamic work workplace through strong administration, organizational, planning and time management skillsA dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing prioritiesA strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective mannerAdditional InformationAt TD, we recognize there is more work to be done on our collective journey towards Truth and Reconciliation. We are applying our business, people and philanthropy to help create a more inclusive and sustainable tomorrow for First Nation, Inuit, and Métis communities across Canada.



We believe this is a key step forward on our journey towards Truth and Reconciliation.We are committed to the ongoing development and growth of colleagues, so that they can unlock their full potential and achieve their career goals. We treat colleagues with the same care, warmth and respect that we show our customers, and we know that caring colleagues and supportive leaders are what makes TD unique. To learn more, visit Indigenous Talent at TD.Who We AreTD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. More than 95,000 TD colleagues work to deliver straightforward, human banking experiences for over 27 million households and businesses worldwide.Our Total Rewards PackageOur Total Rewards package includes base salary, variable compensation, and benefits such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition programs.Additional InformationWe're delighted you're considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to supporting colleagues to thrive at work and at home. This job opportunity is subject to provincial regulation for employment purposes, and provincial requirements may vary.Colleague DevelopmentIf you're interested in a specific career path, you'll have regular career, development and performance conversations with your manager, access to online learning and mentoring programs to help you unlock future opportunities. TD offers diverse career paths to grow your expertise and make an impact. TD is committed to a respectful workplace where diverse perspectives are valued and fair opportunities to grow exist for all.Training & OnboardingWe provide training and onboarding sessions to ensure you have what you need to succeed in your new role.Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone.AccommodationYour accessibility is important to us. Please request accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help participate in the interview process.We look forward to hearing from you!Language Requirement (Quebec Only): Sans Objet

📌 Personal Banking Associate - Future Opportunities - Inviting Applicants Who Identify As First N... (Regina)
🏢 TD Securities
📍 Regina