Step into the role of Service Advisor at Performance Toyota in St. Catharines. Drive customer satisfaction by managing service schedules and communication effectively.The BDC Service Representative position offers an exciting opportunity within a busy and respected dealership. You will be responsible for facilitating communication with customers, responding to inquiries, and coordinating with the Service and Sales teams. Your strong interpersonal skills and focus on exceptional customer service will be essential in meeting daily goals and ensuring customer loyalty.Key Responsibilities:Facilitate customer communications through calls and emailsSchedule and confirm service appointmentsHandle all web leads in a timely mannerDocument customer interactions in the CRMExecute outbound marketing campaigns as neededRequirements:Must possess a High School Diploma or GEDExperience in a dealership setting is an assetStrong customer service focus and enthusiasmValid Ontario Driver's License must be heldDetail-oriented and capable of working in rapid-paced settingsEnhance customer relations and streamline service quality at Performance Toyota.

📌 Service Advisor Role At Performance Toyota (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines