Step into a rewarding role as a Customer Support Agent with MCI, located in Sydney, Nova Scotia. Engage in both inbound and outbound service while resolving customer queries effectively.MCI seeks enthusiastic individuals ready to take on a diverse range of support tasks, from incoming calls to promoting services. This position offers comprehensive training and has explicit pathways for career advancement—perfect for those looking to grow in customer service.Key Responsibilities:Professionally manage inbound and outbound customer callsEnsure customer satisfaction through problem resolutionDocument claims and manage customer interactionsConduct fact-finding discussions to understand needsMaintain compliance with information confidentialityRequirements:Must be at least 18 years oldHigh school diploma or equivalent requiredStrong organizational and typing skills with 20+ wpmFamiliarity with Microsoft Office applicationsDependable and able to maintain a consistent attendanceBecome an integral part of MCI's customer service team and enhance your career potential while delivering satisfaction.

📌 Customer Support Agent At Mci (Sydney)
🏢 MCI
📍 Sydney