The SharePoint Administrator is the hands-on owner of the SharePoint Online environment at PACT (Pearson Accelerator Construction Team), a General Partnership of Alberici, Amico, Kenaidan and Obayashi, and keeps sites, permissions, content structure and workflows stable, governed and usable for program delivery. The role combines disciplined administration and a genuine front-line support component with contribution to SharePoint and collaboration platform architecture, standards and roadmap.The role works the IT ticket queue and resolves SharePoint, OneDrive and Teams-files issues through to root cause, while shaping the design patterns and information architecture that keep the platform supportable. The position supports document throughput and automation for Document Control, the external collaboration and data access model, enterprise dashboards, permission hygiene for secure Microsoft Copilot use, and ISO 27001 and SOC 2 control requirements.RESPONSIBILITIESSharePoint Administration and AutomationAdminister SharePoint Online and OneDrive for Business day to day across the PACT tenantProvision sites, libraries and lists from standard templates for consistent, supportable workspacesMaintain site collection settings, features, storage allocation and quotas across the environmentManage site lifecycle across the environment, including archiving and decommissioning of inactive workspacesMonitor Microsoft 365 service health and advisories, and communicate impact and workarounds to affected usersApply tenant-level and site-level changes through controlled change management, with documented testing and rollbackBuild and maintain Power Automate flows and Power Apps forms on SharePoint lists for approvals and document routingMonitor flow health, hold automation connections on service accounts, and document automations for supportable hand-overPlatform Architecture and Strategy ContributionContribute to the information architecture standard and site taxonomy applied across the programDefine and maintain platform design patterns, templates and governance guardrails that keep collaboration work within the supported platformRecommend platform capability adoption and roadmap items for the SharePoint and collaboration estateContribute to migration and consolidation planning for content moving into the platformAdvise on integration points between SharePoint, Autodesk Construction Cloud and the wider Microsoft 365 estateProvide input to lifecycle, retention and archiving strategy for collaboration content across the estateSupport the Data & Innovation team on dashboard data sources and data ownership hosted in SharePointInformation Architecture and Document Control InterfaceMaintain standardized site and library patterns so workspace structure remains predictable to supportAdminister metadata, the managed term store, content types,



document sets and library viewsMaintain naming and numbering conventions aligned to Document Control work instructions and the document-numbering systemConfigure version control, check-in and check-out behaviour, and retention settings on controlled librariesAdminister the SharePoint and Autodesk Construction Cloud interface, including confidentiality and access-permission requirementsSupport Document Control platform needs, including work instructions, transmittals and controlled-document processesDocument and consistently apply locations, permissions and hand-off points between the two platformsCoordinate site structure, access and workflow requirements with business owners across the programPermissions and External CollaborationDesign and maintain group-based permission models and security group structures in preference to individual grantsExecute joiner, mover and leaver access changes driven by HR-system and Entra ID provisioning signalsAdminister guest and external-user access to SharePoint content at the resource level, including sharing scope and site membershipOwn periodic recertification of SharePoint content access held by external collaborators and guest accountsRefer Entra guest identity object lifecycle to the Azure 365 Administrator, who owns identity provisioningEnforce sharing-link policy and correct non-compliant sharing across sites, libraries and Teams-connected workspacesMaintain permission hygiene across sites, libraries and Teams to support safe Microsoft Copilot useSupport and Service Delivery (L1-L3)Work the ticket queue through the IT helpdesk intake and reinforce intake procedures so requests are logged and trackedTriage and resolve SharePoint, OneDrive, Teams-files and sharing issues from first contact through to root-cause resolutionEscalate to Microsoft support or third-party vendors where required, and manage those cases to closureShare the service desk queue with the System Support Analysts and Azure 365 Administrator, coordinating escalationsProvide platform support to both office-based and field-based staff for day-to-day operational needsDeliver user guidance and short training sessions on SharePoint and document handlingMaintain runbooks, standard operating procedures and how-to material for the IT Operations & Support groupGovernance, Security and ComplianceExecute the SharePoint-scope portion of the quarterly access review cycle coordinated by the Manager, Security & ComplianceProduce access-review evidence for the SharePoint estate supporting ISO 27001 and SOC 2 control requirementsReport on sharing activity, permission changes and external access using Microsoft 365 audit logsApply retention,



records and archiving requirements to controlled content held in SharePoint and OneDriveSupport data-loss-prevention and sensitivity-labelling on SharePoint content against requirements set by the Manager, Security & ComplianceCoordinate label and policy configuration with the Azure 365 Administrator, who performs the tenant-level configurationWORKING CONDITIONSThe position will be based at our office in Mississauga, Ontario, with visits to the Airport site as required. Your work schedule will be Monday to Friday during regular office or site hours. At times, operational needs may require work outside these hours, with reasonable notice provided. All schedule or on-call adjustments will comply with applicable employment standards legislation. It is mandatory for all employees to complete a Criminal Background check and successfully attain a Restricted Access Identity Card (RAIC) upon joining the company.DESIRED SKILLS, KNOWLEDGE, COMPETENCIESThree to five or more years of hands-on SharePoint Online and OneDrive for Business administrationStrong Microsoft 365 administration experience across the SharePoint admin centre, Teams files and OneDriveThree or more years of solution design and information architecture experience on collaboration platformsDemonstrated contribution to platform standards, design patterns or technology roadmaps, with migration planning experience preferredDemonstrated experience governing permissions, sharing policy and external collaboration at enterprise scalePractical build experience with Power Automate and Power Apps, with Power BI literacy considered an assetPowerShell scripting, including PnP PowerShell, for bulk administration, reporting and Entra ID group managementDocument management or records management experience gained in a structured, controlled document environmentTicket-based service desk experience at L1 to L3, with strong customer service skillsDocumentation discipline covering standard operating procedures, runbooks and change records kept currentPost-secondary education in information technology or a related discipline, or equivalent practical experienceConstruction, engineering or major capital program experience, including support of large external-collaborator populations, preferredMicrosoft certifications such as MS-102, PL-400 or SC-400 preferred, with Autodesk Construction Cloud administration experience an assetExposure to SharePoint Premium / Syntex, Purview retention and sensitivity labels, or ISO 27001 and SOC 2 control environments considered an assetPACT is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

📌 Sharepoint Administrator (Mississauga)
🏢 PACT
📍 Mississauga