The Town of Lincoln, located in the beautiful Niagara Region, offers a unique setting that encompasses Lake Ontario, the Bruce Trail and Niagara Escarpment and is situated between Hamilton and St. Catharines. Steeped in a rich history and home to one of the fastest growing municipalities, Lincoln is a place to grow, a place to prosper and a place to belong. We are actively seeking enthusiastic individuals with robust customer service skills to join our Recreation team as a part-time Customer Service Representative.

As a valuable member of our team, you will be stationed at various municipal facilities, playing a pivotal role in all customer interactions—whether in person, over the phone, or electronically. Additionally, you'll be responsible for monitoring the facility, ensuring cleanliness, and helping to maintain a safe and welcoming environment for all patrons.

The Successful Candidate will have the following qualifications and skills:

- Flexibility in work hours and schedules, including evenings, weekends and holidays is required.
- Intermediate/Standard First Aid & CPR is required
- Valid Police Waiver (for those candidates over the age of 18)
- At least one year experience in a customer service field
- Experience delivering a wide range of information and services to diverse customers
- Exceptional oral and written communication skills
- A strong commitment to provide excellent customer service
- Adaptable to change, ability to grasp new concepts quickly, and excel in a team environment as well as independently.
- Experience handling payments and transactions using safe and secure practices.
- Excellent time management, and organizational skills




- Thorough knowledge of various computer applications.

Hours and shifts may vary; but candidates must be available to work evenings and weekends. The maximum hours for this position is 48 hours bi-weekly. The current wage is $20.65 / hour.

Qualified candidates are requested to forward their resume by 11:59 PM on Sunday, September27 th , 202 6 .

The Town of Lincoln is an equal opportunity employer, dedicated to creating an inclusive and accessible work environment. We are committed to removing barriers in our recruitment and selection processes and supporting the needs of all applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We encourage applicants to inform us of any accessibility needs to ensure they are accommodated throughout the recruitment and selection process.

We thank all applicants who apply but advise that only those selected for an interview will be contacted. The information gathered is in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used only for candidate selection. Please note that the Town of Lincoln does not use AI technology at any stage of the recruitment process.

We thank all applicants who apply but advise that only those selected for an interview will be contacted. The information gathered is in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used only for candidate selection. Please note that the Town of Lincoln does not use AI technology at any stage of the recruitment process.

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📌 Customer Service Representatives (Lincoln)
🏢 Lincoln
📍 Lincoln