Drive client success at Rimes as a Senior Client Experience Consultant in North America. Shape client relationships through strategic service management and expert financial insights.This role is crucial for the CX North America team at Rimes, where you will manage a set of existing business accounts. With a focus on high-quality service delivery, you will conduct regular client reviews and provide tailored advice regarding their data needs. Your expertise in financial concepts will enable you to address client challenges effectively.Key Responsibilities:Manage and expand client relationships for set accountsOversee daily workload and service managementProvide expert advice tailored to feed requirementsLead service discussions and maintain robust connectionsAct as an escalation point for product and data inquiriesRequirements:2+ years in the financial data sectorExceptional communication and organizational abilitiesStrong analytical skills and problem-solving experienceBachelor's degree in finance or a related fieldProficiency in SQL, PowerBi, and SFTPEngage with clients using your financial acumen and enhance their experience with Rimes.

📌 Senior Client Experience Consultant Rimes (Toronto)
🏢 RIMES Technologies
📍 Toronto