Join Manitoulin Transport as a Customer-Focused Office Administrator, integral to ensuring on-time freight delivery and excellent customer service. Your expertise in communication and problem resolution will shine daily.In this pivotal role, you will trace missing freight and address customer inquiries through effective communication. You'll create detailed reports, gather essential information on shipping issues, and verify shipment details to meet customer expectations. Your ability to remain calm under pressure will enhance the team's success.Key Responsibilities:Investigate and trace freight issues diligentlyGenerate exception reports and communicate with stakeholdersManage customer requests and inquiries efficientlyDocument information regarding shipping concernsObtain necessary return authorizations for shipmentsRequirements:Outstanding oral and written communication skillsProficient in computer usage and data entryStrong customer service and multitasking abilitiesComfortable working independently under pressureForklift experience considered an assetLeverage your expertise in communication and freight management to ensure successful operations at Manitoulin Transport.

📌 Customer-Focused Office Administrator Role (Saskatoon)
🏢 Manitoulin Group of Companies
📍 Saskatoon