Become a pivotal part of FIKA as a Retail Experience Lead, focusing on team dynamics and excellent customer service. Supervise operations while enhancing store standards across various locations.You will be responsible for managing daily store functions, ensuring a welcoming atmosphere, and guiding staff to meet high performance criteria. Interpersonal skills and conflict management will be critical as you assist customers and resolve any inquiries. This role requires a proactive approach towards training and compliance excellence.Key Responsibilities:Execute opening and closing duties with security measuresFoster relationships with customers for improved serviceAssist in onboarding and continual employee educationKeep store appearance aligned with company standardsProfessionally resolve customer issues and complaintsRequirements:At least 2 years of relevant retail experienceHigh school diploma or GED requiredEffective customer service and communication skillsMust have a transparent criminal recordNeed Provincial Cannabis CertificationStrive for excellence and leadership within the vibrant culture at FIKA.

📌 Retail Team Leader At Fika Company (Mississauga)
🏢 Pop's Cannabis
📍 Mississauga