Join Manulife as a Senior Procurement Specialist and enhance customer-focused procurement experiences. This hybrid position allows you to tackle complex issues while collaborating with various stakeholders.You will serve as a critical point of contact for procurement systems, diagnosing issues and implementing effective solutions. Your role will involve cross-functional teamwork, focusing on user satisfaction, service stability, and operational effectiveness. Analyze data trends to enhance services while ensuring compliance with SLAs.Key Responsibilities:Act as primary contact for procurement system inquiriesResolve complex issues related to system workflowsConduct thorough diagnostics and recommend solutionsCollaborate with IT to address escalations and enhancementsDocument processes and support change initiativesRequirements:2–3 years in technical support environmentsExperience in customer-facing rolesProficient in problem-solving and analysisBachelor's degree in a relevant fieldAbility to manage multiple prioritiesBring your expertise in procurement systems to make impactful contributions at Manulife.

📌 Expert Procurement Specialist At Manulife (Ottawa)
🏢 Manulife
📍 Ottawa