Role Summary: Reporting to the Office Manager, the Customer Service Representative is the first point of contact for Fastfrate Group customers from the initial booking, throughout transit, and until freight has successfully delivered. In addition, the Customer Service Representative interacts and communicates with internal partners to ensure the best possible customer service is provided from the start to end of transit for each customer’s loads. Hours of Work: Monday to Friday, 8:30am–5:00pm Work Arrangement: On-site Position Type: Non-Union Employment Status: Permanent Compensation: $43,000 – $53,000 Work Location & Environment: 4415 Rue Fairway, Lachine QC, H8T 1B5 Office setting Key Accountabilities: Email communication to external customers, shippers and consignees, and internal partners such as Driver Coordinators, Planners, Sales Representatives, Traffic and Management Book pickup and delivery appointments and schedule as required Notify external and internal customers of late arrival Trace loads, inquiry about rates and capacity Answer incoming calls and

📌 Customer Service Representative - Fastfrate Group (Lachine) (Montreal)
🏢 Clear Destination
📍 Montreal