Empower the healthcare experience at Medicentres as an Entry Level Programs Agent in Edmonton, AB. This full-time role centers around providing stellar customer service and managing patient referral processes.Working within the Centralized Programs Team at Medicentres, your responsibilities will include processing patient referrals and effectively communicating vital information to patients and clinic staff. This entry-level role is designed for those eager to contribute to healthcare while learning the necessary skills in a supportive setting. You will ensure adherence to privacy laws and enhance the patient experience.Key Responsibilities:Process and send referrals to specialists and hospitalsNotify patients about appointments in a timely mannerTrack referrals and follow up efficientlyManage questions and concerns in a friendly mannerMaintain effective communication with all stakeholdersRequirements:1-2 years experience as a Medical Office AssistantEMR experience favoredStrong customer service orientationProficient communication skills in EnglishCompetence in Microsoft Office SuiteJoin Medicentres to make a significant difference in how healthcare is delivered in Canada.