Our CompanyCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.Our CompanyCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.ResponsibilitiesAssist customers in person and on the phone in a professional mannerSet up deliveries and book service callsProcess new contracts, create customer account and schedule installation, as requiredPrint and distribute service work orders and route tickets,



close work orders and bill out once completedPromote and up-sell products and services to recent and current customersBook walk-in and phone sales leads with Sales TeamMake accounts receivable collections and related calls, forward outstanding invoices as requestedHandle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etcRefer unresolved customer grievances to designated departments for further investigationCarry out water jugs and bags of water softener salt to customers when requiredQualificationsOutgoing, friendly, and a desire to help peopleExcellent interpersonal and phone communication skills

📌 Customer Service Representative (Cambridge)
🏢 Water Treatment Equipment
📍 Cambridge