Transform mental health access with Lyra Health as an EAP Case Manager in Ontario. This remote role involves immediate counselling and comprehensive assessments for service users.Lyra Health is on the search for an experienced EAP Case Manager to support employees and their dependents. In this role, you will be responsible for managing call intakes, providing support during acute moments, and developing treatment plans based on assessed needs. Your work will include risk assessments and collaboration with clinical teams around the globe.Key Responsibilities:Manage first contact through helpline and online servicesProvide in-the-moment therapeutic supportConduct clinical assessments to evaluate service user needsImplement risk management strategies promptlyMaintain thorough documentation on the clinical databaseRequirements:Master's level qualification in counselling for your jurisdictionActive registration with a qualified counselling bodyAt least 3 years' experience in therapeutic settingsProven ability to handle high-risk casesBilingual skills are an assetBring your clinical judgement and empathy to help those in need at Lyra Health.

📌 Lyra Health Eap Case Manager Role (Ottawa)
🏢 Lyra Health
📍 Ottawa