QuanceB-3735 Quance Street EastRegina, SK S4V3A4, CANDescriptionReporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.ResponsibilitiesUse strong floor management skills to manage the day-to-day operations of the store and drive salesTrain and coach educators on product education and ensure an intentional customer experienceEnsure sales targets and business metrics are metLead by example and deliver exceptional, intentional customer serviceSeize opportunities to improve business results and build an engaged teamThink outside the box and offer solutions to retail management team to improve and achieve operational excellenceEnsure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security,



checklists etc.)Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibilityBuild and cultivate lasting customer relationships and enable all staff members to do the sameDemonstrate strong time management and organization skills to keep priorities in focusCreate relationships with local businesses and participate in community eventsStay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotionsEnforce all company policies and programs, ensuring complianceAdhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislationComplete tasks as assigned by the Store Manager and Assistant Store ManagerMay be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)Other duties as assignedQualificationsMinimum 1-3 years floor management experienceResourceful, creative and solution-orientedAbility to work plan, prioritize and organizeA leader with a proven ability to train others and retain talentStrong floor leadership and coaching skills to develop and motivate a sales teamProven ability to drive positive customer experiences that build loyalty and deliver measurable resultsAbility to manage competing priorities in a quick-paced environmentStrong verbal and written communication skills and excellent organizational skillsYou're excited to bring it to market for recreational purposesYou are open to feedback and coachingYou demonstrate high levels of integrity and personal responsibilityYou are trustworthy and customer-orientedBonus points if you've worked in a regulated environment beforeRequirementsMinimum age 19 years old or age as specified by the provincial governmentAble to lift boxes 5-30 lbsMust be flexible with hours of work and be comfortable with ever changing dutiesCan Sell certification requiredCriminal Background check requiredTokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Educator/Key Holder (Regina)
🏢 Tokyo Smoke
📍 Regina