Step into a Bilingual Customer Service Representative position with Kohl & Frisch Limited in Concord, ON, on a full time hybrid basis. Provide key support in order management and customer resolution during this 12-month contract.This role empowers you to create strong customer relationships by addressing inquiries and issues while fostering a busy yet professional atmosphere. You will work collaboratively with the team and need to be in-office two days a month for effective teamwork and communication.Key Responsibilities:Enter and manage customer orders accuratelyAddress and resolve customer issues in a timely fashionMaintain clear communication with customers and team membersDeliver high-quality customer support consistentlyEngage in proactive follow-up with clientsRequirements:High school diploma requiredPrior experience in customer service is beneficialStrong communication and interpersonal skillsProficient in Microsoft OfficeCapability to work independently with a proactive mindsetAdvance your career in customer service with Kohl & Frisch Limited while making a difference for our valued customers.