Join the Libro Credit Union team as a Full-Time Connect Representative in our Call Centre, focusing on building meaningful relationships with members. This role champions personalized banking support.As a Certified B Corporation, Libro Credit Union seeks individuals who embody our values of accountability and courage. In this position, you will proactively guide members through tailored banking solutions while engaging in continuous improvement practices. Your expertise will help foster solid community connections and enhance our members' financial well-being.Key Responsibilities:Deliver advice-based selling for exceptional member serviceTailor banking solutions to meet unique member needsMaintain ongoing relationships through active follow-upsMentor peers and seek professional development feedbackCollaborate with team segments to serve members effectivelyRequirements:High school diploma and relevant customer service experience1-3 years customer service experience with digital toolsStrong alignment with Libro's purpose and valuesPassionate about empowering community financial healthWillingness to participate in team activitiesBring your customer-oriented mindset to Libro Credit Union and support our community.

📌 Connect Representative At Libro Credit Union (Alton)
🏢 Libro Credit Union
📍 Alton