Shape the future of healthcare education at Toronto Metropolitan University as a Technical Support Coordinator. This role involves delivering essential tech support in a hybrid work setting to enhance user experiences in medical education.As a key member of the School of Medicine, you will coordinate technical assistance for faculty and learners, ensuring their access to healthcare technologies. This includes routine system checks, training, and actively addressing technical concerns. Your contributions will drive continuous improvements in service delivery and system reliability.Key Responsibilities:Provide front-line support for technical inquiriesTroubleshoot system issues and elevate complex casesCreate and coordinate user training resourcesImplement service improvements from user feedbackDocument system updates and incidents clearlyRequirements:Diploma in IT, education tech, or healthcare informaticsMinimum of two years' technical support experienceFamiliarity with medical education technology systemsUnderstanding of application integrations and interoperabilityExcellent communication and organizational skillsBecome integral to fostering innovative healthcare solutions in this impactful position at TMU.

📌 Tmu Technical Support Coordinator Role (Toronto)
🏢 Toronto Metropolitan University
📍 Toronto