Drive luxury and service excellence as the Service Lead for Client Experiences at Rennaï. Your focus will be on leading teams to enhance the overall client experience and operational efficiency.This critical role revolves around coaching, managing service quality, and driving performance metrics to boost client satisfaction. You will leverage your leadership skills and beauty knowledge to foster an setting of empowerment and confidence for both clients and team members.Key Responsibilities:Monitor and enhance client satisfaction metricsProvide ongoing coaching for ideal service deliveryExecute daily operational responsibilities as MODCollaborate on service offerings across beauty brandsSupport team training and development effortsRequirements:4+ years in retail, preferably in beauty or luxuryProven experience in team coaching and leadershipStrong service orientation and client engagement skillsKnowledge of CRM and clienteling processesExcellent problem-solving and communication skillsBe a part of a transformative beauty journey, enhancing client relationships through your leadership at Rennaï.

📌 Rennaï Service Lead For Client Experiences (Mount Royal)
🏢 Rennaï
📍 Mount Royal