Drive customer satisfaction and team performance as a Retail Experience Lead. Oversee store operations, manage staff, and maintain high service levels every day.In the role of Retail Experience Lead, you will be integral to store success, ensuring high standards are met both in appearance and service. Your responsibilities include managing daily operations, guiding team members in customer service excellence, and handling escalated issues. With at least two years of retail experience, you will utilize your robust communication and customer service skills to foster a team committed to success.Key Responsibilities:Manage opening and closing store proceduresExhibit exemplary customer service during all interactionsAssist with team training and onboarding initiativesImplement sales strategies to boost team performanceResolve customer complaints professionallyRequirements:Two years of retail experience mandatoryHigh school diploma or equivalent requiredExperience in all customer service areasMust pass background checkProvincial Cannabis Certification requiredLeverage your retail expertise to enhance customer experiences and support your team's performance continuously.

📌 Lead Role In Retail Customer Experience (LaSalle)
🏢 Pop's Cannabis
📍 LaSalle