Field Service Technician (Wood Buffalo)

Field Service Technician (Wood Buffalo)

29 Sep
|
Indrebuild
|
Wood Buffalo

29 Sep

Indrebuild

Wood Buffalo

Looking for a new opportunity in the mining industry? Come join our team! Independent Rebuild Specialist has been proudly serving the industry for 20+ years and continues to grow. We are currently seeking experienced candidates for a full-time Field Service Technician position.Field Service Technicians work on-site to diagnose, troubleshoot, and repair Caterpillar diesel engines and heavy mining equipment, including haul trucks, dozers, loaders, excavators, and other support equipment. This role requires strong mechanical and technical skills, attention to detail, the ability to work independently, and a commitment to safety and quality workmanship.Diagnoses and troubleshoot diesel engines and related equipment.Organize and maintain all information including photos, inspections, and part orders for each service call.Complete and submit service reports, repair inspection forms, and warranty reports.Charges time to appropriate job number and coordinates returns for parts credits, core credits, and signed documents for warranty services with appropriate personnel.Proficient use of Caterpillar's Service Information System (SIS), TechnicalMakes determinations in the field on warranty repair and guidelines, communicating decisions to customer and management.Communicates effectively with customers verbally and in writing to ensure all repairs are completed correctly and in a timely manner.Safely rigs or hooks components for liftingRemoves, repairs, and installs major components in varying configurations of equipmentPerforms work accurately with no rework and adheres to a warranty budget.Marketing Information (TMI), Microsoft Outlook (email), laptop, com adapters, and mechanical tooling.Proper use of Caterpillar Electronic Technician (ET)



and Service InformationSystem (SIS) to request correct parts, diagnose, and repair equipment with minimal supervision.Maintains service vehicle in safe and good repairMaintain vehicle, tooling, and equipment in good working orderMaintains good customer records on jobs that have been assignedKeeps up to date with developments in tooling, technologies, and new equipment.Uses protected working practices and follows all company safety requirements.Maintains a clean and organized work area.Other duties as assigned by management.Required QualificationsPhysical DemandsStandingWalkingUse of HandsHearingHeavy work that includes lifting and/or moving objects up to 100 pounds or more.Ability to work outdoors in all weather conditions.Ability to work in temperatures ranging from -40°C to +40°C.Ability to perform physically demanding work in a mining environment while wearing required PPE.Travel Requirements75%-100%Travel to and from Fort McMurray for scheduled rotationsCompany flights are provided from Calgary or Edmonton to Fort McMurrayCamp or Condo accommodations provided while on shift.Camp meals or groceries provided while on shift.Work Schedule14 days on / 14 days off rotation12-hour shiftsDay shift and night shift rotation requiredHigh school diploma or equivalentValid driver's license with a clean driver's abstract.Red Seal Heavy Equipment Technician (HET)



Journeyperson Certificate requiredFall Protection certification requiredElevated Work Platform certification required2+ years of mining experience required3–5 years of field service experience, preferably on a mine siteStrong problem-solving skills.Experience troubleshooting, diagnosing, and repairing Caterpillar diesel engines, including C18, C27, C32, 3500 Series, and C175 enginesHeavy Equipment experience required (haul trucks, excavators, loaders, dozers, graders, and other mining equipment)Working knowledge of Microsoft programsUnderstanding of Caterpillar warranty programs and coverage preferredAdvanced knowledge of ET/SIS/TMIAbility to work independently with little or no directionPreferred QualificationsExperience working on engine tear down, rebuilds, and complete system repair preferredKnowledge of parts usedClean repair and recondition equipment and components based on CAT Re-Use criteriaStrong conflict resolution and critical thinking skills.Paid time offHealth insuranceVision insuranceSupplied toolsCompany-supplied FR coveralls and PPE (hard hat, safety glasses, gloves, hearing protection). Steel-toed boots are not provided.What industries and applications does Independent Rebuild Specialist primarily serve?Where is Independent Rebuild Specialist field support currently available?How does your dedicated 24/7 field support program work?What services can your field technicians provide on site?Can your technicians assist with engine installation and commissioning?Do you provide on-site support for warranty-related engine concerns?What qualities do you look for when hiring technicians and other team members?

📌 Field Service Technician (Wood Buffalo)
🏢 Indrebuild
📍 Wood Buffalo

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