Join Läderach as an E-Commerce Team Lead in Toronto, where you'll enhance fulfillment operations and customer service. Engage in a whirlwind of chocolate logistics and team training.As the E-Commerce Team Lead, your role is to streamline order fulfillment processes and manage customer relations at Läderach. Full-time responsibilities include instructing the e-commerce team, ensuring orders are shipped correctly, and maintaining a clean, effective workspace. Your leadership will drive team success and improve service quality.Key Responsibilities:Lead training for e-commerce team membersOversee order fulfillment and shipping processesResolve fulfillment errors and enhance customer serviceConduct monthly inventory counts and manage shipmentsEnsure workspace cleanliness and organizationRequirements:Experience in warehouse and e-commerce operationsStrong sense of urgency and ownershipProficient communication and organizational skillsCapability to lift 7-18 kg and manage physical tasksPassion for the chocolate industryContribute to Läderach's e-commerce excellence while supporting a culture of quality and efficiency.

📌 E-Commerce Team Lead At Läderach (Toronto)
🏢 Läderach
📍 Toronto