Launch your career with MCI as a Full-Time Work-From-Home Customer Service Representative. Enjoy a flexible schedule, paid time off, and the prospect to help customers effectively.MCI is searching for dedicated individuals to join their remote customer service team. As a representative, you will manage inbound calls, troubleshoot issues, and build solid relationships with customers. Your expertise in resolving inquiries and identifying sales opportunities is vital for delivering top-notch service.Key Responsibilities:Efficiently handle inbound customer calls with empathyResolve basic technical issues swiftlyUnderstand customer needs for accurate issue resolutionApply persuasive techniques for upselling servicesManage customer accounts using internal systemsRequirements:Must be 18+ with a high school educationStrong communication and typing skills (20+ WPM)Basic proficiency in Microsoft Office SuiteReliable with a solid work ethicCapable of multitasking and working independentlyEmbrace the chance to provide excellent customer service in MCI's dynamic remote call center environment.

📌 Full-Time Work-From-Home Customer Service Role (Charlottetown)
🏢 MCI
📍 Charlottetown