Join Roots as a Team Lead, where your leadership will elevate customer service and operational success. This position focuses on motivating the team to create lasting brand loyalty.Roots is seeking a Team Lead to link our leadership team with sales associates. Your responsibilities include supporting store management and driving an setting focused on exceptional customer experience. With a minimum of one year retail experience, you'll contribute to team motivation and improve store operations.Key Responsibilities:Model selling and customer service behaviorsExecute action plans with store managementCoach team members on service fundamentalsResolve customer service issues promptlyPerform opening and closing store proceduresRequirements:1+ years in retail apparel, luxury retail preferredDemonstrated ability to lead a sales teamExperience with POS and daily banking processesStrong organizational skills and self-motivationFlexible availability for varied shiftsEnhance Roots' brand legacy by fostering a customer-centric approach through strong leadership and collaboration.

📌 Team Lead Role At Roots (Toronto)
🏢 Kibbi Technologies
📍 Toronto